You can erase your KandiCon account whenever you like. You can ask for it right here from this page โ you do not need the app installed and you do not need to sign in.
Email alexander@uniquephoto.com and ask us to delete your account. Tap the button below and the message is already written โ just add your @handle and send it.
We action deletion requests within 7 days, and usually the same day. You will get a reply confirming it is done.
If you have KandiCon installed and can sign in, you do not have to wait for us at all:
Straight away, and permanently:
One thing we keep, and we would rather tell you than not. The account's internal id number stays in our database. Other people's content points at it โ a comment thread, a follower count, a post someone replied to โ and removing the id would break their stuff, not just yours. The id on its own is a random-looking string. It is not your name, your handle or your email, and all of those really are gone.
Two smaller things, for completeness. Reports you filed and any moderation records stay, because they are how we keep the app safe and they cannot be undone by the account that caused them. If you bought beads, the order record stays, because it is the record of a real purchase and shipment.
One honest note about copies already downloaded: a photo that somebody's phone or a network cache had already fetched can survive there for a while, because that copy is not ours to reach. What we can delete, we delete โ immediately, and for good.
You do not have to delete everything. In the app you can delete a single post, comment or pattern, edit your profile, or block someone, all without touching your account.
Email alexander@uniquephoto.com and a person will answer. More about what we store is on the privacy page.